Toyota of North Austin Pre-Owned Vehicles receives positive feedback for its friendly and efficient service. Customers appreciate the helpful staff, with many mentioning specific employees who provide excellent assistance. Hazel is highly recommended for her fast and attentive service, especially in helping with vehicle purchases. Christian is praised for showing vehicles that match customers' needs and maintaining good communication throughout the process. Jesus Gomez is noted for making the experience enjoyable, even sharing coffee and offering a fun experience. Walter Ortiz has been a long-time trusted advisor in the service department, known for paying close attention and providing consistent support. The Collision Center also receives praise for its helpful staff, good turnaround times, and quality work, despite a minor issue with a rear camera that was resolved after some troubleshooting. Overall, customers find the location offers great service, good communication, and a comfortable waiting area with amenities like donuts. While some concerns are raised about specific repairs, the general consensus is that Toyota of North Austin provides reliable, friendly, and professional service, making it a preferred choice for vehicle sales and maintenance.
Car is great, after purchase process is a nightmare, wrong parts, not ready on time etc etc. Unless the car itself absolutely cant be passed up i would certainly look eslewhere
July 2024
A nice and pleasant experience with Toyota Highly recommended
May 2024
I returned to Hazel for the 2nd time to help my uncle in the purchase of his new truck, excellent service, very fast, answered all our questions, if you are looking for an excellent service ask for Hazel 100% recommended
