Chase Bank
Chase Bank,
Banks,
Mortgage LendersHours:
2514 Guadalupe St, Austin TX 78705 Hours
About Chase Bank
Chase Bank has received positive reviews for its friendly and helpful staff, especially Tingting Liang at the Guadalupe branch. Customers appreciated her kindness, patience, and professionalism when opening accounts, applying for credit cards, and handling account issues. She is praised for her thorough explanations, attention to detail, and her ability to make the process smooth and stress-free, especially for first-time credit card users and students studying abroad. Tingting's excellent Korean language skills helped make customers feel comfortable and supported. Many reviewers highlighted her personable nature and her willingness to go above and beyond, including providing recommendations for local restaurants. Overall, customers describe their experiences as cheerful, positive, and welcoming, emphasizing the great service they received during their banking needs. The staff’s dedication and customer-focused approach have left a strong, favorable impression of Chase Bank.
Most Recent Reviews
July 2026
Had a great experience with Tingting Liang! She was super helpful, patient, and responsible, and helped me successfully get approved for my new credit card. The whole process was smooth and easy. Really appreciate her help and highly recommend her!
June 2026
TingTing is the best banker I've ever met. She is so nice and friendly also, she knows about every card very well. I got a lot of information from her! Go meet TingTing everyone!
December 2025
I am not sure of her name, but the Asian lady was very kind and helpful and sympathetic.
More Comments(44)
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- Austin, Texas