Continental Collision Austin is highly regarded for its excellent workmanship, professionalism, and customer care. Customers consistently praise the shop for delivering beautiful repairs that make their cars look brand new, often comparing the results to being just off the showroom floor. The team at Continental Collision is described as friendly, caring, and helpful from the moment customers arrive. They are known for their effective communication, keeping customers informed throughout the repair process, and going the extra mile to accommodate individual needs. One standout feature is that they are the only Honda-certified shop in Austin, using OEM parts to ensure quality repairs, especially for those with newer or high-value vehicles. Customers appreciate how they handle insurance paperwork and coordinate with vendors, saving clients time and hassle. The shop also offers convenient services such as rental car arrangements and inside/outside vehicle cleaning, even when cars are brought in dirty. The staff, including service representatives and receptionists, are consistently described as professional, friendly, and attentive. Overall, customers feel confident trusting their vehicles to Continental Collision Austin, knowing they will receive top-quality repairs and exceptional customer service. Many express loyalty and recommend the shop to others, emphasizing their positive experiences and the high standard of work.
Best body shop I’ve ever been to. The quality of workmanship and professionalism is excellent. I will always do business with them.
November 2024
Whipped in for a quick touch up for a scratch on my bumper and everyone was so kind, efficient, and a pleasure to talk to! Thankful they got me squeezed in and taken care of!!! Cheers y'all!!
October 2024
Excellent communication, quality of work, and time of repairs.
