Courtyard Austin-University Area is a hotel that offers a basic stay with a focus on service. Guests often commend the staff, particularly one front desk employee, for their kindness and professionalism, especially during late check-ins after long travels. The hotel is conveniently located near dining options like In-N-Out, which is a plus for visitors arriving late. However, some reviews highlight issues with the accommodations being dated and in need of maintenance. Common complaints include average cleanliness, worn-out curtains, and problems with hot water in the showers. The outdoor parking is free, but some guests found the pool to be dirty. While the staff is friendly and accommodating, the overall condition of the hotel may leave some guests wanting more. Despite these drawbacks, the welcoming service makes it a decent option for a short stay.
Great experience! Hotel was clean and perfect for what I needed. Maeve at the front desk was amazing, so sweet and supportive!
September 2026
Stay was perfect ! We drove up from Dallas and booked at another hotel which conditions were disgusting ! We did a last minute booking and was accommodated on busy Labor Day weekend. Thank you Marriott . I’m only upset that I was charged a $227 cancellation fee for a mistake that was because of Expedia double booking... read full comment
September 2026
It was a very nice place for rest and respite. If I had any complaints , it was that all room types did not have a microwave.