CVS in Austin is a convenient and helpful store that aims to make managing health easier for customers. It is open seven days a week, offering services such as prescription refills, COVID-19 and flu tests, vaccinations, and personal care items. Customers also find a variety of snacks, pet toys, and other everyday essentials. The store encourages savings through its ExtraCare® program, which provides personalized deals and rewards, as well as weekly discounts and online ordering with free CVS® Pickup or same-day delivery options. Many customers appreciate the helpful and friendly staff. Several reviews highlight employees who go above and beyond, whether assisting with complex payment situations, helping first-time shoppers, or providing quick medicine service. For instance, staff members are praised for their patience, politeness, and humor, which creates a positive shopping experience even during busy times. One customer expressed gratitude for a staff member who helped their elderly mother feel comfortable and cared for at checkout. Security staff at this CVS also received mixed reviews. While one customer joked about a security guard’s humorous behavior and quick internet connection, another described a tense encounter involving mistaken assumptions and aggressive behavior. The latter emphasized the importance of respectful and professional conduct, sharing a personal story about a safety concern and criticizing inappropriate actions by security personnel. Overall, CVS in Austin offers reliable service, helpful staff, and a range of products and health services, making it a convenient choice for many customers despite some occasional security issues.
Kenya she has excellent customer service and is kind and helpful all the time that I shop here
October 2025
Kenya was awesome and super attentive, will definitely return
October 2025
I came to get some tweezers Wednesday night, 10/22/2025 but had to press a button to get help in cosmetics. The young black lady with the braids was very rude. And I don’t like the self-checkout. I’ll be changing drugstores to HEB.
