CVS in Austin is a busy and well-maintained store that aims to make health management easier for its customers. Open seven days a week, it offers a wide range of services including prescription refills, COVID-19 and flu tests, vaccinations, and personal care items. Customers appreciate the helpful staff, with Amanda at the pharmacy being highlighted for her attentiveness, knowledge, and willingness to go above and beyond to assist with medications and insurance questions. The team is described as nice, welcoming, and good at their jobs, often saving customers money. The store is large, clean, and tidy, capable of serving many people efficiently. Staff members like Danielle and the manager, Esmeralda, are noted for their kindness and helpfulness, especially when customers are having a rough day or need assistance finding products. Overall, customers often feel supported and satisfied with the service, despite some negative comments elsewhere, which are not reflected by their experiences. The store also offers opportunities to save through weekly deals, ExtraCare® rewards, online orders, free pickup, and same-day delivery. Customers look forward to returning, trusting CVS to provide friendly service and reliable health support.
I recently used the CVS on N Lamar, had a coupon and was unable to apply it, the customer service rep, before I was even able to call her, quickly ensured the coupon was applied. She was extremely helpful and made the experience seem seamless.
March 2026
This review is for Michael who is the most helpful person I’ve ever encountered at a CVS. Immediately upon walking in he asked if he could help me find something and i heard him ask everyone who walked in!
February 2026
They will boot your vehicle for being there 3 minutes (even if you take too long to purchase something), what else do they use that parking lot for? Disgusting predatory parking practices, do not go here under any reason.
