CVS in Austin is a busy and well-maintained store that aims to make health management easier for its customers. Open seven days a week, it offers a wide range of services including prescription refills, COVID-19 and flu tests, vaccinations, and personal care items. Customers appreciate the helpful staff, with Amanda at the pharmacy being highlighted for her attentiveness, knowledge, and willingness to go above and beyond to assist with medications and insurance questions. The team is described as nice, welcoming, and good at their jobs, often saving customers money. The store is large, clean, and tidy, capable of serving many people efficiently. Staff members like Danielle and the manager, Esmeralda, are noted for their kindness and helpfulness, especially when customers are having a rough day or need assistance finding products. Overall, customers often feel supported and satisfied with the service, despite some negative comments elsewhere, which are not reflected by their experiences. The store also offers opportunities to save through weekly deals, ExtraCare® rewards, online orders, free pickup, and same-day delivery. Customers look forward to returning, trusting CVS to provide friendly service and reliable health support.
I normally enjoy coming into this store. The employees are super helpful. Well today I walked five blocks and the security guard wouldn’t let me in with my normal sized leather tote purse. I don’t care what kind of stealing is going on, people are coming and going and have bags. Value your customers. So aggravating.
July 2026
DO NOT GO HERE. They have an extremely predatory towing scheme, they will boot your car five minutes after you leave. And to the small man who works there that actually stood outside and laughed at us as we were dealing with the booting company. Get a life. And to anyone else don’t give this place your money
July 2026
Nancy is a great and kind human beings thanks for the help!! Great store filled with helpful employees.
