CVS in Austin offers convenient health and everyday essentials with reliable service and helpful staff. Open seven days a week, the store provides prescriptions, COVID-19 and flu tests, vaccinations, personal care items, snacks, pet toys, and more. Customers appreciate the store’s goal to save time and money through programs like ExtraCare®, weekly deals, and online orders with free CVS® Pickup or same-day delivery. Many reviews highlight friendly and helpful employees. For instance, staff members like Ashley, Hailey, Derrick, and others have been praised for their quick and efficient service, especially when providing medicines or assisting with complex transactions. Customers value the patience and kindness shown, especially when helping elderly or overwhelmed shoppers. One reviewer shared gratitude for staff who took the time to help their mother feel comfortable and cared for during a stressful moment. However, there are some unusual and humorous reviews about the security guard on duty. One reviewer described the guard as quick to follow and observe customers, even joking about internet connections and luxury vehicles. The same person humorously critiqued the guard's behavior, joking about security tactics and jokingly referencing a firearm. They also expressed strong opinions about security conduct, referencing personal experiences and frustrations with perceived overreach. Despite these unusual comments, the overall impression of CVS in Austin is that it is a helpful, friendly place with dedicated employees committed to serving the community and making health and shopping easier.
On my most recent trip to CVS, I was looking for a certain item . However, it was kinda pricey ( the item ) But with the assistance of a very kind and polite cashier clerk ( Tim) assisted me with using my rewards card . That rewards card , aided me with quite nice discount . I departed the store a very pleased customer... read full comment
March 2025
What I would imagine a Soviet Era store would look like.. shelves empty, a looming roll-down gate and a store in complete disrepair
March 2025
I went to put money in my account, the girl who helped me was very rude, she is really racist.
