This CVS is described as an old dependable and convenient location. The store offers easy accessibility to vaccines like flu, Covid, and shingles, with simple online scheduling. The pharmacy staff are noted as personable, professional, friendly, and knowledgeable. Specific employees, including a store manager and a sales associate, are highlighted for being extremely professional, caring, and having awesome customer relations skills. Another employee is praised for greeting every customer and offering assistance, which is called remarkable service and a true gem. The store carries several necessary first aid and varied items at affordable prices, though some items are somewhat expensive. A warning is given about its prescription delivery service, which uses USPS and is found not to be reliable, despite the staff being very nice.
My first time visiting CVS on Bee Cave Road in Austin Texas' West Lake area. Bert was working, and he is incredibly nice!
March 2026
printed a photo order incorrectly in the app, and Bursa was so kind and helped me cancel the order and print my photos correctly, great customer service!!
March 2026
Great variety of products, excellent customer service!