CVS Pharmacy in Austin provides reliable pharmacy, health, and wellness services. The location is consistently busy and often understaffed, but despite this, the pharmacy employees are repeatedly described as very kind, helpful, friendly, knowledgeable, professional, and wonderful. Staff members go out of their way to help, offering pleasant, prompt, and efficient service whether fixing account issues, navigating insurance, giving immunizations, or working the drive-thru and counter. The store itself is clean, and management remains patient and friendly even during busy times. Customers report exceptionally pleasant pharmacy experiences, frequently praising the staff's care and concern. The business offers convenient services like prescription refills, vaccinations, personal care items, and weekly deals, operating seven days a week with options for pickup and delivery to fit busy schedules.
Not sure why the reviews are so bad, i actually found that CVS to be super clean and employees super helpful
April 2026
Went in for passport photo. They were able to take the photo and process to get ne a hard copy as well as a digital one easily download able from their website.
April 2026
Justin in the pharmacy was super helpful with me today. He went out of his way to figure out the best option for my medication and was calm and efficient while doing it.
