Enterprise Rent-A-Car
Enterprise Rent-A-Car,
Car RentalHours:
3819 Presidential Blvd, Austin TX 78719 Hours
Wednesday
6:30AM - 11:30PM
About Enterprise Rent-A-Car
Enterprise Rent-A-Car provides a wide range of rental options across thousands of locations, including airports and in Austin. Customers appreciate the easy booking process available online or through the app. Many reviews highlight friendly and efficient customer service, with staff that are helpful during both the pick-up and return processes. Vehicles are generally in good condition, with low mileage and cleanliness noted by renters. However, there are some concerns about the availability of selected vehicles, as customers have experienced receiving different models than what they reserved. While the overall rental experience is often described as cost-effective and straightforward, some customers have mentioned additional fees, particularly at airport locations, as a drawback. The distance to the rental area from the terminal has also been pointed out as inconvenient for some. Despite these issues, many customers express satisfaction with their rentals and the quality of the cars provided.
Most Recent Reviews
March 2025
Easy to deal with and cost effective. The Customer Service Representative was friendly and efficient and had us on our way in a reasonable amount of time. The car was a clean, low mileage, newer Nissan Sentra. The return process was very fast and easy!
March 2025
Wonderful, helpful and friendly staff but they never have the car I selected when I made the reservation. Second time in under 4 months I drove a Genesis instead of the Audi A4 or BMW 3 Series they list when you pick your car .
November 2024
My recent experience with Enterprise was fantastic. I enjoyed these 4 out 5 things: convenient reservation, vehicle, cost, and employees- the Austin-Bergstrom airport location was the least pleasant part of my experience.
More Comments(439)
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