Extra Space Storage, located at 6512 McNeil Dr in Austin, TX, offers a variety of storage units with drive-up access and all-hours availability. The facility is noted for its cleanliness, security, and professional staff. Customers frequently commend the exceptional service provided by team members like Jake and Chanel, who are described as friendly and helpful. The staff makes the rental process easy and stress-free, explaining details clearly and assisting with unit selection. Many reviews highlight the quick and efficient service, allowing customers to move in on the same day they secure a unit. With features like climate-controlled options, electronic gate access, and spacious parking, Extra Space Storage is a reliable choice for anyone in need of a storage solution. Overall, customers recommend this location for its excellent service and commitment to customer satisfaction.
Shanel and the whole did such a great job when I had a limited amount of time to move. They were kind and understanding. They also showed my mother respect as well which is always a plus for me. I recommend them for affordable space in a time of need.
June 2026
Five star service. Nice facility, good security and tech but most importantly the manager Chanel is AWESOME! Highly highly recommend!!
June 2026
Chanel was very good help and made sure that I was satisfied
