U-Haul Moving & Storage at Research Blvd. offers a wide range of moving solutions, including truck rentals, trailers, cargo vans, pickup trucks, and self-storage. The business also provides portable U-Box containers, Moving Help® providers, hitch installations, moving and shipping boxes, and propane, as well as online reservations. The reviews of this location are mixed. While some customers had positive experiences, with the staff being described as friendly, helpful, and professional, others reported issues with the mobile pickup process and the initial truck being out of service. However, the staff was praised for their efforts in resolving these problems and assisting customers, even when handling multiple tasks simultaneously. The general manager, Frances, was singled out for exceptional service, with customers noting that she went above and beyond to help them, even when they hadn't planned their move as well as they should have. One reviewer even suggested that Frances deserves a raise and paid time off for her dedication and hard work. Overall, U-Haul Moving & Storage at Research Blvd. seems to provide a range of moving solutions, with a team that strives to deliver good customer service, despite occasional logistical challenges.
The girl that worked the counter is very helpful. She is really good with customer service.
June 2026
Great experience, not problems with anything. Got me in and out without any time wasted.
June 2026
Just rented a trailer from this U-Haul location on Research and had the best experience. Angel in the office is knowledgeable, warm, and efficient. She juggles multiple tasks at once with ease and proficiency…and a smile!
