Fairmont Austin is a highly praised hotel that offers a memorable experience for guests. Known for its top-notch customer service, the hotel staff is consistently described as pleasant, kind, and professional. Guests have highlighted the warm welcomes they receive upon arrival, with valet staff efficiently explaining the car process and assisting with check-in. The hotel features modern, clean rooms with beautiful views, especially from the corner suites. The Fairmont Austin's GOLD floor rooms come with exclusive access to the GOLD lounge, which provides a delicious breakfast with made-to-order items, mid-afternoon snacks, and evening desserts. This lounge serves as a peaceful retreat from the bustling hotel environment. Guests have enjoyed the festive holiday decorations during their stay, adding to the overall charm of the hotel. While some guests noted the busy atmosphere during events, such as football games, they still found the hotel easy to navigate. The location is also conveniently walkable to nearby restaurants. Overall, the Fairmont Austin sets a high standard for hospitality, with many expressing eagerness to return for future visits.
Travis helped out with a special request and was very nice and helpful while doing so!
December 2024
Thank you Fairmont Austin for making my 31st birthday sooo special! Every employee I’ve encountered was so pleasant and kind! Thank you Isadora, Dennis, Miehly pronounced like Billy but with an M and Mustafah for your special attention to detail and your kindness during my stay!
December 2024
Hotel experience was good. I don’t get to go out of the hotel room to explore what was near the hotel but did not google a few places to eat and explore and they were not to far away from the hotel.
Everyone was so sweet and professional. Would definitely recommend.
