FedEx Office Print & Ship Center in Austin, TX is a one-stop shop for small businesses, offering printing and shipping expertise along with reliable customer service. Services include FedEx shipping, copying, digital printing, signs, passport photos, lamination, and binding. Customers can upload documents online for convenient pick-up. Reviews highlight experiences with patient, professional, and extremely kind staff. Employees are noted for being reasonable, helpful, and going out of their way to assist, such as helping customers on crutches or securely shredding documents. While some customers report never having had a good experience previously, others describe very positive interactions where staff were nice and did not make them feel annoying, even in frustrating situations like returning a damaged package. The service is described as quick and simple, with staff offering any help needed to get jobs done efficiently, leaving customers feeling their day was better.
Had a great experience there printing documents as well as picking up some other supplies. Ally was a great help getting everything done as quick as possible. FedEx always comes through for me.
October 2024
I didn’t have the exact identification needed to pick up a package, but the reasonable employee (manager I assume) checked what I was the policy online and allowed me to take procession with the ID I had and the tracking #/shipping info. Reason won out and it saved me going home and making a 2nd trip.
September 2024
Very friendly and courteous in store customer service experience!
