JD Sports at Barton Creek Square is one of the best shoe stores in Austin, offering the latest running shoes, basketball sneakers, casual shoes, and athletic gear from brands like Nike, Jordan, adidas, Under Armour, Puma, and Champion. They provide a variety of products for men, women, and kids, including shoes, clothing, and accessories. Customers report outstanding and fantastic service, with staff members frequently going above and beyond. Reviews highlight exceptional customer service where employees are very kind, polite, helpful, professional, friendly, and genuinely caring. Staff have been commended for helping with exchanges and replacements, even without a receipt and for items purchased at other locations, ensuring customers leave happy and well-taken care of. Workers are described as a great help, an invaluable asset, and impressive in their ability to manage multiple tasks while maintaining excellent service. This commitment to top-notch customer service fosters long-lasting relationships, making it a highly recommended store for all active footwear needs.
Needed help exchanging shoes for a different size. Manager was super helpful and introduced me to some inserts and saved the day!!
February 2026
They were super nice even gave me my Jordan's on line prices and A 10.00 discount i had for first time user. Thank you JD Sports I give them a 10.
December 2025
seriously I rather order online or go to footlocker where the associates ACTUALLY CONSIDER YOU. If you want a shoe you have to look for someone and then when you ask they take LONG AND IF THEY DONT HAVE IT THEY NEVER COME UNTIL YOU GO ASK THEM. I would give 0 starts if I could. Hire more people
