Firestone Complete Auto Care has been serving the community since 1926, providing a wide range of vehicle services from maintenance to repairs. Located at 311 S Congress Ave in Austin, TX, this shop is known for its friendly and knowledgeable staff, who prioritize customer satisfaction. Many reviews highlight the exceptional service provided by a staff member named AJ, who is praised for his thorough explanations and ability to diagnose issues that other locations could not. Customers appreciate the honest approach, noting that there is no pressure to purchase extra services. The shop is often busy due to its central location, but vehicles are typically ready for pickup the next day. With services including oil changes, brake inspections, and tire sales, Firestone Complete Auto Care offers reliable and affordable solutions for every make and model. Customers express their satisfaction and intention to return for future auto care needs, making it a trusted choice for residents in Austin looking for quality service.
they were really nice and told me the full truth about my vehicle problem. And even were nice enough not to charge me for the inspection. Will definitely be coming back. If you've had a bad experience with firestone before, give these guys a chance. they really seem to care
June 2024
AJ and Jesus were extremely helpful. Service was speedy and well done.
June 2024
Friendly and knowledgeable staff. It is a very central location so understandably busy but have only needed to leave vehicle no more than one night and it is ready for pick up the next day.
