Firestone Complete Auto Care has been serving the community since 1926, providing a wide range of vehicle services from maintenance to repairs. Located at 311 S Congress Ave in Austin, TX, this shop is known for its friendly and knowledgeable staff, who prioritize customer satisfaction. Many reviews highlight the exceptional service provided by a staff member named AJ, who is praised for his thorough explanations and ability to diagnose issues that other locations could not. Customers appreciate the honest approach, noting that there is no pressure to purchase extra services. The shop is often busy due to its central location, but vehicles are typically ready for pickup the next day. With services including oil changes, brake inspections, and tire sales, Firestone Complete Auto Care offers reliable and affordable solutions for every make and model. Customers express their satisfaction and intention to return for future auto care needs, making it a trusted choice for residents in Austin looking for quality service.
Friendly service, clear communication, extremely fast service.
February 2026
AJ is great and very knowledgeable. He doesn't try to oversell or upsell you which is great too.
February 2026
They were extremely fast and friendly! I was able to get my daughter’s car repaired same day, on a Sunday! I will only use Firestone in the future. Thank you!
