Doggett Freightliner provides helpful and friendly customer service, with personnel who care about customers and their vehicles. The service and parts departments are noted for being amazing and very helpful, going out of their way to assist. They work quickly to service vehicles with no issues and will locate needed parts, even if not in stock. The location is easy to reach from the highway. However, some note the service can be a little bit pricey. A concern is that there is no dedicated trailer parking for customers, requiring parking on the street at one's own risk, and the area is not a safer space to make a U-turn.