GameStop is a home base for gamers, offering new and used video games, consoles, controllers, and accessories for all major systems, including retro gaming. The store also carries trading cards, sports cards, Pokemon cards, and other TCGs. Its selection includes extensive gaming, anime, and pop culture merchandise like collectibles, action figures, apparel, and board games. Customers can sell or trade in old consoles, games, accessories, and phones for cash or store credit, with the store now also buying PSA graded collectibles. Reviews consistently highlight exceptional and helpful customer service, with staff described as honest, knowledgeable, and friendly. Employees are noted for going above and beyond, helping customers save money, walking them through purchases, and sharing their passion for gaming and pop culture. The atmosphere is welcoming, with stores now focused on customer service rather than forcing memberships. The stores maintain products in perfect condition, making GameStop a highly recommended spot for great service, savings, and community.
Great store. Ais is incredible and is hands down the best Gamestop employee ever. He made my life really easy when it came to trading in items and understanding how the PS5 Pro pre-order process works.
November 2024
ACE!! Came looking for a pulse elite headset, Ace found the last one In the store for me and may have talked me into becoming a member and making GameStop my new Pokémon HQ! 10/10 customer service
August 2024
Went to North IH 35 location and Brandon was the most honest and helpful customer service rep I've came across in some time. This is a new location and now our only Game Stop. Highly recommend!
