H-E-B Pharmacy is a trusted source for routine childhood and adult immunizations, including the COVID-19 vaccine, and has been ranked #1 in customer satisfaction for supermarket pharmacies by J.D. Power for the 3rd consecutive year in 2023. Located at 2701 East 7th Street in Austin, the health and safety of Texans is the pharmacy's top priority, as they continue their long-standing tradition of taking care of the community. While most customers have had positive experiences, with one describing the pharmacy as "perfect" and praising the great products, people, and recent updates, a few have faced some challenges. Some customers have reported issues with prescription refills, such as not receiving notifications, prescriptions being re-shelved before the allotted time, and the pharmacy not always having the necessary medications in stock. However, the pharmacy's staff has been praised for their helpful and friendly customer service, with one customer highlighting the great attitude and service provided by an employee named Ellen. Overall, H-E-B Pharmacy strives to provide high-quality healthcare services and a positive experience for its customers, though some areas for improvement may still exist.
I was able to scan a barcode and put money on my card
May 2025
Brandi provided superb customer service when I stopped in the drive-through to pick up medication for a good friend who was ill. She is a very professional pharmacy tech!!!
December 2024
Always a pleasant experience never had an issue here before
