H-E-B Pharmacy, located at 1000 East 41 St in Austin, has been recognized as the top supermarket pharmacy in customer satisfaction by J.D. Power for three consecutive years. The pharmacy prioritizes the health and safety of Texans, offering a variety of services, including routine immunizations and the COVID-19 vaccine. Customers appreciate the pharmacy's extended hours, well-stocked inventory, and competitive pricing, often finding great deals through GoodRX. Feedback highlights the friendly and patient staff, who provide helpful explanations and assistance. Many loyal customers have used H-E-B Pharmacy for years and value the alerts for prescription readiness. Although wait times can be unpredictable due to high volume, the staff works diligently to manage the workload. Some customers have expressed concerns about changes in the payment process, noting that online payment now requires waiting in line for pickup, which can be inconvenient. Despite this, many still prefer H-E-B Pharmacy for its lower prices compared to competitors. Overall, H-E-B Pharmacy remains a trusted choice for prescription and health needs in the community.
Brittany, the pharmacist, is extremely knowledgeable, thorough, and caring in explaining medications. I am grateful I was able to speak with her about my son’s medications she took as much time as I needed explaining everything to me even though it was late at night.
December 2025
Always friendly and helpful. Usually very fast to fill prescriptions, which is great. The only negative is that recently they seem to have increasing stock issues.
November 2025
I love this neighborhood HEB and I'm so glad they're making this one larger 🤗✌️
