H-E-B Pharmacy, located at 2110 West Slaughter Ln in Austin, has been recognized as the #1 supermarket pharmacy for customer satisfaction by J.D. Power for the third consecutive year in 2023. The pharmacy prioritizes the health and safety of Texans, offering routine immunizations for both children and adults, as well as the COVID-19 vaccine. Customers consistently praise the pharmacy staff for their exceptional service. One manager, Elizabeth, received special recognition for her outstanding support in resolving a gift card issue, demonstrating kindness and responsiveness. Another staff member, Krista, was noted for her helpfulness in securing medications that were in short supply. The pharmacy is described as reliable and efficient, even during busy times, ensuring top-tier customer service. Many customers appreciate the convenience of picking up prescriptions while shopping at H-E-B, enhancing their overall experience. The atmosphere is described as just right—not too crowded, making it a pleasant place to shop. Overall, H-E-B Pharmacy stands out for its commitment to customer care and its integral role in the community.
Great staff, friendly folks. Usually get my prescriptions filled in a timely manner.
January 2025
I have stage 4 cancer so I have low immunity and am suffering from allergies severely. The pharmacist found over the counter medication that I could afford that has worked very well.
October 2024
This pharmacy staff is always great, but a special shout out to Krista today for helping me to get meds that were short on supply from another pharmacy when they were unable to fill. She’s always incredibly helpful, empathetic, patient and friendly. Thanks heb pharmacy team for making a stressful thing a little less!
