H-E-B Pharmacy has been ranked the #1 supermarket pharmacy in customer satisfaction for the 3rd consecutive year in 2023 by J.D. Power. Located at 6607 South IH 35 in Austin, the pharmacy is a trusted source for routine childhood and adult immunizations, including the COVID-19 vaccine. The health and safety of Texans is the pharmacy's top priority, as it continues its long-standing tradition of caring for the community. The pharmacy staff is consistently praised for their professionalism, kindness, and efficiency. Customers often commend the pharmacy dispatcher, Anna, for her warmth and excellent service. Despite the pharmacy's high volume, the staff remains courteous and compassionate, going above and beyond to fill prescriptions and assist customers, even staying open past closing times. While the pharmacy can be quite busy, leading to long lines, customers appreciate the staff's efforts to serve everyone. Some have noted issues with security and curbside parking, but overall, the experience at H-E-B Pharmacy is described as positive and professional, with the friendly and hardworking staff being the highlight of the visits.
So greatfull to have H.E.B , and the personal always willing to help and so flexible,always with a great smile.Thank you
May 2025
I’d like to commend Anna, the pharmacy dispatcher at William Cannon & I-35 location. Her professionalism, kindness, and efficiency It’s always a pleasure to see Anna at the pharmacy. Her warmth and efficiency make her the best part of my visits Anna truly embodies the excellent service H-E-B is known for.
January 2025
Security needs to do better at checking on curbside spots. I spent about 10 minutes going in circles waiting for a curbside spot to open. Meanwhile people NOT doing curbside came out of the store and loaded their things while parked on the clearly signed curbside spots. That is super ridiculous.
