H-E-B is a supermarket located at 12860 Research Blvd in Austin. It is a smaller store, so the selection can feel a bit slim and options are limited on most products. Some customers note that restocking can be inconsistent, with products sometimes unavailable even when the store has them. However, it is described as convenient and closer to home for quick stops. Many reviews highlight the positive customer experience. Staff are usually nice, friendly, knowledgeable, and engaging, with employees always willing to help. Specific praise is given for a manager and seafood counter employee who provided excellent, understanding service. The store strives to provide the best customer experience at everyday low prices, offering great prices, brands, quality, and selection. H-E-B partners with local farmers and suppliers for fresh produce and quality meat and seafood. Overall, customers call it the best supermarket in Texas, with a team that makes shopping a pleasant and joyful experience. The store also offers convenient curbside pickup and grocery delivery.
This HEB is small and bc of its size the layout is not what you typical see at larger locations. A little frustrating to navigate but store associate very friendly and helpful.
July 2025
I don't like that they never have people to pack your groceries. You have to pack them yourself.
July 2024
Thanks heb or the products to stay tippin on 44s, and off the muddy. Couldn't do it without ya
