H-E-B at 7301 N FM 620 in Austin is known for its great prices, wide selection, and quality products. The store, established in 1905, serves many communities in Texas and Mexico, partnering with local farmers to bring fresh produce, meat, and seafood. Customers appreciate the store’s thoughtful layout, which makes shopping easier and more organized than other stores. Many find the self-checkout process convenient because it allows them to shop and pay without needing staff approval. The store staff are often praised for being friendly, helpful, and kind, with employees like George, who carefully bags items with a smile. Customers also value H-E-B’s services like curbside pickup and grocery delivery, which are reliable and prompt. The store's commitment to quality is reflected in their products and the use of recyclable bags. However, there are some concerns, such as the store’s policy of staff holding reusable bags at self-checkout due to theft concerns and recent changes in freezer placement that have caused some confusion. Overall, H-E-B provides a positive shopping experience with good product selection, helpful staff, and convenient services that keep customers coming back.
Best H.E.B in my opinion.. Is a must come when it comes down to groceries.. Wish they would make it a PLUS like the riverside location. Love the online pick up option..
July 2024
First time using HEB home delivery. I had a recent surgery and found myself homebound. Service was prompt and taken care of - no broken eggs.??
July 2024
Came for the Watermelon, Fell in Love with the Sushi. Literally the best Sushi I have ever had. Fantastic!!!