The Holiday Inn Austin Midtown, an IHG Hotel, offers a comfortable and welcoming stay for its guests. The staff is consistently praised for their excellent customer service, with Penny and Griselda being highlighted for their exceptional assistance and friendliness. The rooms are described as clean, spacious, and comfortable, with the cleaning staff respecting the guests' privacy. The hotel's amenities, including a good breakfast and a gym, cater to the needs of travelers. While there were a few minor issues mentioned, such as the lack of a microwave in some rooms, the overall experience at the Holiday Inn Austin Midtown is highly positive, with guests expressing their satisfaction and intention to return in the future.
Penny (front desk agent) gives me life. Best personality I've ever seen from a hotel agent
February 2026
Citizens Bank's involvement with CoreCivic and GEO Group, facilitating funds for ICE detention centers, is troubling. Their support exacerbates the detention system. Transparency and accountability in banking practices are crucial for community trust and ethical financial stewardship.
January 2026
The hotel was clean, and they have FREE parking right up front, but the highlight of my stay was the customer service. Griselda was behind the desk on my first night, and she went out of her way to be kind and helpful. She was the best!!
