Hotel Ella is a beautiful, historic hotel known for its charming and romantic ambiance. The staff are very courteous, helpful, and attentive, making guests feel welcomed and safe. The hotel offers great amenities, and the food is highly praised. Despite some minor issues like a thermostat not working and a cold room, the staff responded quickly—upgrading rooms and providing excellent service. The valet service is fast and helpful, with staff members like Kylen going above and beyond to assist guests. Overall, Hotel Ella provides a memorable experience with lovely surroundings, friendly staff, and attentive service, making it a top choice for visitors seeking a warm and welcoming stay.
Beautiful, historic hotel with amazing food and even better staff members. After an issue with the AC in one room, the lady at front desk immediately came up and upgraded us to an even better room straight away. Later that evening, the bartender at The Parlor Bar went well above and beyond for us. Great experience overall!
February 2026
Cute exterior and lobby. The thermostat didn’t work and the room was pretty cold - even though it in the 50s outside. Valet service was good and fast. Kyle was very helpful
February 2026
Kylan from valet provided the best service during my stay at Hotel Ella