James Avery is a jewelry business that creates beautiful pieces inspired by love, family, friendship, and faith. Their jewelry includes charms, rings, necklaces, bracelets, and earrings, all designed and made in Texas Hill Country workshops near where the company was founded in 1954. Customers can visit their store at Barton Creek Square in Austin to experience their quality and service firsthand. Customers appreciate the variety of jewelry, especially silver pieces, which are often affordable and easy to trade up. The staff is known for being professional, kind, and patient, making shopping a pleasant experience. Many reviews mention the helpfulness of the employees, including assistance with special requests like holding or shipping items, and their efforts to fix or clean jewelry without fuss. The store also offers convenient services like a drive-thru pickup, adding to customer satisfaction. Longtime customers value the consistent quality and good customer service at this location. They praise the staff for their warmth and willingness to go the extra mile to ensure happy customers. Overall, James Avery at Barton Creek Square is recognized for its friendly staff, quality craftsmanship, and a welcoming atmosphere that keeps customers returning for jewelry that celebrates life's most precious moments.
I love james avery I got what I wanted right away the customer service is great I love spending my money here
February 2026
Was greeted and welcomed at the door, everyone was very nice and had a smile. Was able to help with my needs and assisting with finding the right bracelet size for me 😇😇 definitely will be my home based JA from now on
August 2025
Great customer service, friendly staff. Something for everyone.
