I haven't been to this location in many years due to terrible cleanliness and unfriendliness from previous management. Amanda the new store manager is excellent and the place is very clean and tidy now. I will shop here again instead of Helzberg across the way. Picked up a Neil lane ring !
December 2023
The past 3 times I’ve been into Kay I’ve had a great experience and fantastic help from Esa. Not only did he help me pick out the right jewelry for my wife but he also got me the best deal for my spending limit! I will continue to shop at the Barton creek mall location just because of his great customer service.
December 2023
The other day, I went to pick up my ring and not even an hour. I had to take it back because then stone cone out again. I was not very happy, but they made it right. One of the guys had bought me this necklace. I live by this prayer ? and he really made my day.. This was at the traverse city store.
