JCPenney is a large retailer offering apparel, home furnishings, and beauty products. Customer experiences at this location vary. Some shoppers report very positive service, describing staff as wonderful, helpful, nice, professional, and courteous. One customer had an easy exchange for a damaged item, while another highlighted a fabulous sale. However, other reviews point to consistent problems. Shoppers report difficulty finding sales staff to check out, calling it a bad shopping experience. Inventory issues are noted, with items listed online as in stock being unavailable in the store. Operational problems also occur, such as store doors being locked before the official closing time. These issues have led some customers to prefer ordering online rather than shopping in person. Despite these challenges, customers love the clothes and appreciate the wide range of national and private brands. The store offers a variety of items, including men's shorts, bridal jewelry, and beauty products from big-name brands.
Great deals, friendly customer service, and good value: worth the trip, for sure!
January 2025
Great deals for black Friday. And almost no competition. My kids love sports and they've outgrown the super cheap baby shoes. This location has nearly all sizes available. Full shelf. Be sure to support local. Buy Texas!
April 2024
The clearance racks are very unorganized. The racks throughout the store are too close together.