Jiffy Lube is known for providing fast and convenient automotive maintenance services. Customers can rely on them for oil changes, windshield wiper blades, tire rotation, batteries, and other vehicle needs. The company follows manufacturer recommendations for all makes and models, ensuring proper service for every vehicle. They also keep a record of service history in a nationwide database, making it easy for customers to access their vehicle’s maintenance history no matter which location they visit. The Brodie location in Austin has received high praise for its friendly and respectful staff. Customers describe the team as efficient, professional, and good-humored, always taking the time to answer questions without talking down. The staff’s positive attitude and good working environment create a welcoming atmosphere. Several reviews highlight the exceptional service, with employees going above and beyond, such as providing complimentary water or quickly handling urgent requests. One customer appreciated the staff’s quick response, completing an oil change during a lunch break within 45 minutes. Overall, Jiffy Lube’s longstanding reputation, starting in 1979 with the first drive-through service bay, is built on fast, reliable service and a customer-friendly approach. The team’s hospitality and dedication keep customers coming back and recommending the location to others.
Guys always going up and beyond making sure my vehicles are road ready..
September 2024
Ran out of oil filters. Manager said corporate limits their order volume and delivery drivers only wait 5-10 min for drop off... as a customer, that's not good enough.
June 2024
They are very conscientious and give you feedback about future needs. Service is quick and friendly!