Leif Johnson Ford has built a strong reputation over nearly 60 years as a family-owned and operated business with three Ford dealerships and five pre-owned locations around Austin. Customers consistently praise the friendly and helpful staff, describing their experiences as professional, easy, and stress-free. Salespeople like Frank and Drew are recognized for making customers feel welcome, engaged, and confident throughout the buying process. Many reviews highlight the straightforward approach, with no unnecessary add-ons and quick responses to questions, making vehicle purchasing simple and enjoyable. The dealership's team is known for being polite, knowledgeable, and attentive, ensuring customers understand all financing options and warranties. Service is also highly valued, with praise for prompt and effective repairs, such as fixing a rattling noise on a 2018 F150 covered under warranty. Beyond sales and service, Leif Johnson Ford actively participates in the Austin community through sponsorships and programs like Toys for Tots and Earning by Learning. The dealership takes pride in its awards from Ford Motor Company and its no-hassle, family-oriented atmosphere. Overall, customers appreciate the genuine, friendly environment and the commitment to making every visit positive, whether they are purchasing a vehicle or seeking service.
Jerry, Juan, and John were all so helpful and polite. The entire process was smooth and I never felt pressure. Superb customer service!
September 2024
This is the best dealership in Austin! Everyone was so helpful and friendly. Shoutout to my man Drew! Couldn’t have asked for a better salesman! Couldn’t be more happy with my NEW TRUCK!
September 2024
My experience with Lee Johnson Ford has been so great I've been rolling rolling rolling rolling!!!
