Luxury Auto Works is a highly regarded European vehicle service and repair center located in Austin, Texas. The locally-owned business is known for providing exceptional service and quality workmanship for a wide range of luxury brands, including BMW, Mercedes-Benz, Audi, Land Rover, Jaguar, Tesla, and Lexus. Customers consistently praise the knowledgeable and friendly staff, particularly the service consultant Brandon Large, who is described as professional, courteous, and well-versed in the intricacies of these high-end vehicles. The mechanics at Luxury Auto Works are highly trained and capable of tackling even the most challenging repair tasks, such as finding hard-to-locate parts for a vintage Jaguar. The reviews highlight the shop's competitive pricing compared to dealerships, as well as their commitment to delivering "world-class service" and "literally, world-class service to each of our clients." Customers have been consistently satisfied with the quality of the work, the efficiency of the service, and the overall outstanding customer care they receive. Luxury Auto Works has established itself as a premier Dealer Alternative in Austin, offering a level of expertise and service that sets it apart from the competition. With a focus on delivering exceptional results at lower rates than dealerships, the business has earned a reputation as the go-to destination for European vehicle maintenance and repair in the local community.
I have used Luxury Auto Works for years for various vehicles including Ferrari, Aston Martin, BMW and others. They provide high-quality service with highly trained mechanics. I have never been disappointed with their quality of service, and they are universally much more competitively priced than the dealerships. Great... read full comment
September 2024
Luxury Auto Werks knows their stuff. Knowledgeable, fast, efficient and all with outstanding customer service! We will be using them again in the future if another problem arises.
August 2024
Needed a part no one else could locate. Not only did they have it, but gave me a loaner during process! First rate customer service /care. A rarerity these days. Thom was exceptional making sure a nightmare was down right pleasant. I can't say enough GREAT things...Bravo! Thank you so much!!