Luxury Auto Works is a European vehicle service and repair center in Austin, specializing in brands like BMW, Mercedes-Benz, Audi, Land Rover, Jaguar, Tesla, and Lexus. It is a locally owned and highly rated dealer alternative, focused on delivering the highest level of world class service at lower, more competitively priced rates than dealerships. The business provides high-quality service with highly trained, knowledgeable mechanics. Customers report great work that is fast and efficient, with outstanding and first rate customer service and care. The staff is professional, courteous, friendly, and knowledgeable. They are willing to take on difficult jobs, including locating hard-to-find parts that others cannot, and have provided loaner vehicles during repairs. Clients express that they have never been disappointed, returning multiple times as the service consistently gets better. While specialized work is not cheap, the value and quality received are highly recommended, with many customers stating they will use the service again in the future.
I have used Luxury Auto Works for years for various vehicles including Ferrari, Aston Martin, BMW and others. They provide high-quality service with highly trained mechanics. I have never been disappointed with their quality of service, and they are universally much more competitively priced than the dealerships. Great... read full comment
September 2024
Luxury Auto Werks knows their stuff. Knowledgeable, fast, efficient and all with outstanding customer service! We will be using them again in the future if another problem arises.
August 2024
Needed a part no one else could locate. Not only did they have it, but gave me a loaner during process! First rate customer service /care. A rarerity these days. Thom was exceptional making sure a nightmare was down right pleasant. I can't say enough GREAT things...Bravo! Thank you so much!!
