Metro by T-Mobile at 500 W William Cannon Dr Ste 428 offers unbeatable prepaid plans and 5G phones from top brands. The friendly staff, including Zamah, Ellys, Yanet (the store manager), and Miguel Hernández, provide excellent customer service and go the extra mile to assist customers. Customers praise the team's patience and accommodating nature, even when dealing with rude or exasperated clients. The staff is described as helpful, kind, and honest, always providing the best deals and saving customers time and money. One customer was particularly impressed with Rhonda's service, stating that she solved their problem in just 5 minutes, which they couldn't do in 3 days. Overall, this Metro by T-Mobile location is highly recommended for its outstanding service and hardworking, professional team. Customers can expect a pleasant experience whether they're upgrading their plan, swapping data, or resolving issues with their phones. The store's 5-star reviews highlight its commitment to customer satisfaction.
Daniela assisted me really great, had a problem with my phone helped me fix it and gave me a great deal on a whole new phone. More workers like her
April 2024
The employee working when I went couldn't help with my specific issue, but she was friendly and offered an alternative solution to my problem.
August 2023
Today I went to fix a problem with my phone and the worker Miguel Hernández took great care of me, he was very kind and helpful! He solved my problem and I was very satisfied with the service! I will definitely return to that place!!! Thank you very much ?
