Cell Phone Stores in Austin, TX

30 locations found near Austin

“I came in feeling defeated, starting my day breaking my phone. Then I met Luis, he got me together so fast! Price on point and it didn't even take him 30 minutes to fix my phone. this the only place im coming from now on! ASK FOR LUIS!!! YOU WONT REGRET IT ON MY MAMA!”

4.9 Superb272 Reviews

“I came in because I did a network reset and could no longer make calls. I was greeted and taken care of immediately by Luna. I have never gotten such great customer service at a boost store. I dreaded coming in. She told me about a promotion I had that I was unaware of she was extremely knowledgeable and most important did not make me feel stupid for doing the factory reset. I am so happy with the service I received and will not dread coming in to the store. Thank you Luna”

4.8 Superb142 Reviews

“I had a great experience with Phone Doctor of Austin! Eric was friendly, professional, and very helpful. I brought my iPad Pro in with a cracked screen, and he fixed it quickly and did an excellent job. My iPad looked great afterward, and I was very happy with the results. The price was fair and reasonable, too. The whole process was quick and easy, and I really appreciated the great customer service. I would definitely recommend Phone Doctor of Austin to anyone looking for fast, reliable, and professional device repair!”

4.9 Superb136 Reviews

“I was sent here from my insurance on my phone for a cracked screen. They were polite and explained they would fix ASAP. It happened to be fixed by the time they opened next day.

Very professional and my phone looks better than ever.”

4.6 Superb310 Reviews

“Mohammed is awesome! I came in for my wife’s iPhone 13 Pro because the charging port wasn’t working, and he fixed it quickly without any hassle.

What really stood out was that he even gave me his own cable to use for a day just to make sure the issue wasn’t with my cable — who does that anymore? Super genuine guy, honest service, and very reasonable prices.

Highly recommend — definitely a must-visit for any phone repairs!”

4.8 Superb106 Reviews

“Marlena at the Barton Creek Square AT&T is so outstanding! Seriously, this woman is a customer service expert.

I'd been struggling with some In store reps & on the phone nonsense with AT&T – felt like I was talking to people who just pretended to care . Marlena is unique and actually read the situation,so i wouldn't repeat myself ! I couldn't believe she took the time to understand where I was coming from.

Then, she broke everything down for me in a way that actually made sense.! Finally, someone who gets it.

Honestly, because of her, I've totally changed my mind about going to an actual store instead of dealing with stuff online. I Don't like going in person but I will go to this AT&T ,Thank you Marlena”

4.8 Superb122 Reviews

“The guy who assisted us was professional, patient and helpful. I was there with my godfather. I am always impressed when I see young people who are sympathetic with the elders.”

4.8 Superb85 Reviews

“James and Darien are amazing professionals who really care about their customers.
2 different trips replacing a phone then working out kinks, and solving a issue with monthly automated payments.
So patience and spent time educating me on tech use.
Felt heard and helped both errands !
Since both times I was in Austin on business and really needs help there and then!
Thanks guys
Great experience !!!!”

4.5 Superb229 Reviews

“I had about as good of a time as you could have while having to get a new phone. Reginald was incredibly helpful and personable and made the whole experience the best I’ve had at a Verizon store”

4.4 Superb361 Reviews

“The woman at the counter today was very knowledgeable, helpful, and personable. I received excellent customer service and would be more than happy to do all my business at this location where I know my needs will be met with efficiency and kindness.”

4.7 Superb77 Reviews

“First and foremost! Big shout out to to frida she went above and beyond with her knowledge on phone services and the phone devices and other devices as well! We added 2 new ultra Apple Watches and even took a phone out for my mother with her! She is great! She explains herself well and is very understanding! I highly recommend her! You won’t be disappointed”

4.4 Superb314 Reviews

“This is my go to T-mobile location. Always great customer service and they keep me up to date with all the new promotions! I love my new home internet can’t beat their prices!”

4.6 Superb108 Reviews

“I'm not great with technology at all. So I went in with several random questions and issues with my phone. Raul was so patient, gracious, & knowledgeable! Dallas helped a little at the end and I watched her be super sweet and helpful with a deaf customer as well! Excellent customer service!”

4.4 Superb268 Reviews

“Fast, friendly, and affordable wireless service!
This Cricket Wireless Authorized Retailer in Austin is a great spot for anyone looking for reliable phone plans without the big carrier price tag. The staff are super helpful and take the time to explain all available plans clearly so you can make the best choice for your budget. Switching over was quick and painless — no long waits or confusing paperwork. Great value, great service, and a team that genuinely wants to help. Definitely my go-to for all things wireless!”

4.6 Superb104 Reviews

“I came today and walked out with a great deal thanks to Rafa great customer service the best of best can’t compare to cricket or metro ! Thank you again Rafa for my experience great”

4.6 Superb96 Reviews

“Suku was so amazing and helpful during my visit! He was patient and went the extra mile to make sure I was taken care of and truly looks out for the customer. AT&T is genuinely lucky to have a worker like him. He is wonderful!!!!! 10/10!!! Thank you Suku!”

4.4 Superb243 Reviews

“So I Brought My Brother To Get A New Phone And The Experience Was Amazing .Katia and Alondra helped us out they were professional and in great spirits felt like we’ve known them our whole lives thank you so much you guys were amazing.”

4.9 Superb32 Reviews

“Denise was extremely helpful, she answered all of my questions and was very kind. She made the process super smooth and easy. I really appreciate her hard work and dedication to her job and helping customers. I love my new I phone and couldn't be happier with my experience at at&t. Thank you Denise for all your help! You truly bring more light into the building!”

4.5 Superb153 Reviews

“I was Chelsey’s first customer on a Monday morning and she was very upbeat professional respectful and very knowledgeable of AT&T‘s products and services. Thank you.”

4.4 Superb183 Reviews

“Here’s a revised version for a Google review:

After a terrible experience with AT&T, I decided to reactivate my T-Mobile account. Elijah assisted me, and I can’t say enough good things about him—he truly deserves a raise. He navigated the complex process of transferring my account back to T-Mobile and went above and beyond to address issues that AT&T had created. He even set me up with T-Mobile’s new home internet service, bundling it with my mobile account for extra savings.

For anyone considering switching to AT&T: don’t do it! I made the mistake of leaving T-Mobile for an enticing deal with AT&T, which promised a new iPhone and better service, but it turned out to be a nightmare. T-Mobile has amazing customer service, and you can actually understand and trust their support team.

Thank you, Elijah, for your patience and for making this process so much smoother!”

4.6 Superb52 Reviews

“We were very satisfied with our experience. Jaycee was very friendly, patient and knowledgeable and was very helpful with resolving any questions we had about our account. We highly recommend Jaycee!”

4.3 Superb201 Reviews

“Phone Doctor got me back in biz and out the door in less than 30 min. Place is clean, wait was nothing, customer service was fast, friendly and efficient. THANKS PHONE DOCTOR!!”

4.9 Superb100 Reviews

“Maria, the Hispanic woman is one of a kind. Natural kindness, respectful, and excellent customer service. In this days it is very rare to find someone so natural, transparent and possess genuine kindness.”

4.5 Superb64 Reviews

“On May 22 late afternoon I visited store because my phone was barely working and I was in desperate need of a replacement. The manager there was very sympathetic to my situation and worked with me to get a great deal on a replacement phone and helped me get all my contacts and photos back. Excellent service.”

4.6 Superb67 Reviews

“Ever since the change in management this place has been such a help for anything I need like just help phone help or if I need to even ask any questions regarding technology in general there very knowledgeable and they managed to drop my bill $25 a month!!!”

4.3 Superb153 Reviews

“Lost my phone in the lake over 4th of July. Kennedy helped get me back online and was a joy to work with. He was personable, knowledgeable and worked quickly to get everything straightened out. Great experience!”

4.3 Superb96 Reviews

“Selina was such a great help she helped me thru the whole process and was very patient with me definitely recommended this place and definitely ask for her she will get you right 👍”

4.6 Superb51 Reviews

“Great service from AT&T Balterra.
I have visited this location twice now. I first visited to upgrade my son’s phone, and again to upgrade phones for both my wife and I. Very pleased with the clean store, prompt greeting, very little wait time, and customer service. The manager, Zach, is super friendly and knowledgeable. He helped us select our phones, informed us of the “Next up” program for future upgrades, and he helped us activate new phones and transfer data from old phones. Very happy with service. Highly recommend.”

4.4 Superb55 Reviews

“Great experience in stassney location Denice awas really helpful along with clara through the process of buying a phone ended up leaveing the store with 2 phones and my accessories highly recommended store great attitude and customers service”

4.5 Superb61 Reviews

“I forgot to ask for the employees names, but it was a young guy and a girl and they were super helpful.. I’m from Dallas and was on a short trip to Austin and I had just ported over my number from another carrier but the port didn’t go through.. I was without service all day Saturday and Sunday I visited early in the morning and the girl was super knowledgeable, she got my problem fixed within 2 mins of me being there.. I also was planning on getting the WiFi and the young guy helped me set that up as well.. Great staff, super helpful and friendly”

4.3 Superb84 Reviews