Extra Space Storage on Highway 71 in Austin offers a variety of storage solutions, including climate controlled and non-climate controlled units, drive-up access, and parking spaces. The facility is noted for being incredibly clean and well-maintained, with features like large roll-up doors, tall units for stacking, wide drive aisles, and elevator access. Flatbed carts are provided for easy transport. The location is described as great, with exceptional security, electronic gate access, and overall professionalism. Multiple reviews highlight the courteous, kind, friendly, helpful, professional, and knowledgeable staff. Employees are commended for providing exceptional customer service, assisting with unit selection and transfers, helping navigate the facility, and resolving issues quickly and without hassle, making the process easy and hassle-free. The experience of renting a unit is consistently described as great. A note is made that monthly rates have increased significantly over several years. However, the consensus is that the facility’s cleanliness, helpful staff, and well-equipped units make it a reliable choice for storage needs.
Place is immaculate and well maintained. Very friendly and helpful staff and rates are competitive with the area.
January 2026
The facility is very clean, well lighted, and organized. My online rental process was very straightforward and the local manager checked on me during the move in process. I really like the technology that allows me to access my unit using an app on my phone.
December 2025
From the moment I walked in, Abigail was friendly and helpful. She quickly walked me through an issue with the app and I was in my storage unit mere minutes after arriving. Great experience.
