Orvis is a beloved store known for its welcoming atmosphere and staff who treat customers like family. The team, including staff members like Shane, Danny, Jim, and William, is praised for their kindness, professionalism, and extensive knowledge, ensuring a positive shopping experience. Customers have reported outstanding service, with staff going above and beyond to assist in finding the right products, whether for fly fishing or apparel. Many appreciate the personalized attention and the smooth process of ordering specific items. However, there was a mention of a less satisfactory experience when staff were unresponsive during a warranty drop-off, highlighting the importance of consistent customer service. Overall, Orvis is highly recommended for anyone seeking quality gear and exceptional service in a friendly environment, making it a cherished part of the community.
Fantastic store with staff who are like family. Orvis has been such a nice little corner of the community here. The arboretum will not be the same without fly fishing lessons in the parking lot.
March 2025
Top shelf fly fishing store, limited selection but knowledgeable staff.
March 2025
The gal here was super friendly. Prices are a bit more on the expensive side, but GOOD.
