Palms Car Wash offers a mixed experience for customers. While some appreciate the efficiency and cleanliness of the facility, noting that the equipment is fairly new and works well, others have reported issues with service quality, such as incomplete pre-soaking of vehicles. The self-serve bays at some locations may not be operational, and larger vehicles like crew cab Duallys may not fit in the drive-thru. Additionally, vacuums are now pay-only, costing $1.25 for 3 minutes. Customers have experienced inconsistency with operating hours, as the car wash may close earlier than advertised. Overall, it has a loyal customer base due to its long-standing employees and decent service.
Clean and I felt safe. However the vacuums are NOT free. You have to wash your car to use them. So not only did I pay for a wash that I didn’t need or want, I spent an additional $3 on the vacuum. I could have gone to the hand wash next door and got all of it done for that amount.
October 2025
I got a Carnauba wax car wash today for my sedan. It cost me $18 (plus a tip). The guy at the entry was patient enough to help me correctly align my car onto the ramp. The person at the exit dried my car okay!
September 2025
How can you beat this deal?! And the staff is so friendly. I'll go back often
