Pep Boys on Research Blvd in Austin is a full-service auto repair shop with over 100 years of experience. Their ASE-certified mechanics provide a wide range of services, including oil changes, tire replacements, brake repairs, battery replacements, and more. Customers have praised the shop's efficiency, with one reviewer being in and out within 40 minutes for a battery replacement. The employees are known for their helpful and caring attitude, even assisting a customer with a flat tire before the shop was officially open. Reviewers have also highlighted the shop's competitive pricing and the manager's willingness to answer questions and accommodate their needs. Overall, Pep Boys is a reliable and trustworthy choice for all your automotive needs.
Amazing service! Josh, the manager, answered all my questions and the shop was very efficient. I’ll be back here for future services!
September 2024
Above and beyond service by a new manager late on Friday afternoon. All employees we encountered were great
September 2024
Haven't had the service done yet, but after calling 6 other shops this morning, Fernando was more helpful than anyone I had spoken with, answered my questions on cost, time and even got me a priority appointment for tomorrow.
