PetSmart is a leading pet supply and services retailer, offering a vast range of products for pets, including dogs, cats, birds, fish, reptiles, and small animals. Customers appreciate the easy shopping experience, with many finding everything they need quickly, including prescription food. The checkout process is efficient, and many staff members are friendly, providing helpful information about rewards programs. While some reviews mention that employees can be nonchalant, the overall service remains satisfactory. PetSmart is also praised for its dog training classes, which have shown positive results for pet behavior. Grooming services receive high marks, particularly for the care shown to pets, making them look and smell great. Customers often prefer this PetSmart over other local options due to better service and selection. Additionally, the store offers fun events like annual pet photos with Santa, enhancing the overall shopping experience.
The customer service was great. The lady in the fish department was very friendly and helpful
January 2026
Went and purchased a terrarium for my 2 small bearded dragos. As they older I will get a larger enclosure. I picked up a 40 gallon Thrive bearded dragon terrarium. They had just about everything I needed to set up the terrarium. Here a Pic of the set. Definitely recommend for your pet needs.
December 2025
Great service. They pay attention to detail and an amazing selection.
