Quest Diagnostics offers a range of lab services including blood and urine testing, COVID-19 antibody testing by appointment, and various specialty tests. Located inside Randall's at the corner of Menchaca and W. Ben White Blvd, the facility provides convenient scheduling through their website, QuestDiagnostics.com. Patients appreciate the quick and painless blood draws, with several reviews highlighting the skill and kindness of the phlebotomists. Many have noted the ease of scheduling and check-in, often being seen shortly after arrival. While some found the waiting room to be claustrophobic, the overall experience is positive, with staff making efforts to ensure comfort, especially for those who may be anxious about needles. Overall, Quest Diagnostics is recognized for its professional service and friendly demeanor, making lab work simpler and less stressful for patients.
I don’t know why there’s so many bad reviews, I had a great experience here. I made an early appointment on a week day. I walked in signed in and about a minute later was taken care of. Kendra was my phlebotomist and she’s a pro! She was super fast and I didn’t feel a thing! Thank you!
May 2026
The staff at the Ben White Randall's location are thoughtful and very competent. The waiting room at this location is small, so an advance online appointment is ideal.
May 2026
Usually runs pretty smooth but today I’m sitting for 20 mins so far and force fed ads promoting everything they sell. Obviously others are fed up with as well
