Quest Diagnostics offers a range of lab services including blood and urine testing, COVID-19 antibody testing by appointment, and various specialty tests. Located inside Randall's at the corner of Menchaca and W. Ben White Blvd, the facility provides convenient scheduling through their website, QuestDiagnostics.com. Patients appreciate the quick and painless blood draws, with several reviews highlighting the skill and kindness of the phlebotomists. Many have noted the ease of scheduling and check-in, often being seen shortly after arrival. While some found the waiting room to be claustrophobic, the overall experience is positive, with staff making efforts to ensure comfort, especially for those who may be anxious about needles. Overall, Quest Diagnostics is recognized for its professional service and friendly demeanor, making lab work simpler and less stressful for patients.
Ms. Betty at the Randal's facility on BenWhite and Mencheca is THE BEST! She is always kind, caring and an EXCELLENT technician. Thank you Ms. Betty and Quest lab for having such outstanding staff.
March 2025
Based on the earlier reviews , I was skeptical about visiting this place for my appointment. But I had an extremely hassle free and friendly experience with Betty. She was kind enough to let us know well in advance about the delay expected in appointment . This helped for all the patients with an appointment and on standby.
March 2025
Quick, painless, and phlebotomist was kind and had a wonderful demeanor. Thanks for making lab work simple and painless! No issues or rooting around trying to find a vein!
