Reformation
Women's Clothing
Hours:
11621 Rock Rose Avenue Ste X6.116, Austin TX 78758
Hours
About Reformation
Reformation, a clothing brand known for its quality and sustainable practices, offers a unique shopping experience. The store's display, featuring racks of 0-4 size clothing, may not feel inclusive for all customers. However, the brand's commitment to transparency about its sustainability efforts is a bonus.
The dressing room concept, with a two-way wardrobe, allows customers to easily try on different sizes and colors. While the staff may sometimes seem slightly laid-back or confused, they are generally polite and helpful, as evidenced by positive reviews of customer service.
Customers praise the store's staff, particularly a helpful employee named Ray, who is described as kind, friendly, and professional. Customers feel valued and comfortable, even during busy times. The staff's knowledge and accommodating nature have been highlighted, with one customer praising their ability to help find the perfect outfit in a short time frame.
Overall, Reformation provides a quality clothing selection, with customers appreciating the brand's focus on sustainability and the unique shopping experience, despite some potential issues with inclusivity and staff interactions.
Most Recent Reviews
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October 2026
Staff was super nice and helpful, the process of browsing, and trying on clothing was very smooth and hands-free, as you tell the staff which item you like, and which size, then it’s all ready for you in the changing room. I will definitely be back here!
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September 2026
First time shopping here and I was looking for a dress to surprise my girlfriend with. Isabella was super helpful and helped me find the perfect dress. I'll be shopping here in the future
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March 2026
I really enjoyed my time shopping at this Reformation location! All of the sales associates were incredibly sweet and helpful throughout my visit. I’ll definitely be back!
More Comments(19)
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