Southwest Autobody, an Austin auto body shop established in 2023, is renowned for its exceptional customer service and expert vehicle restoration. The shop specializes in bringing cars back to their original condition, whether the damage is minor or from a major collision. Customers consistently praise the staff for their kindness, professionalism, and genuine care during stressful times. The team is highly accommodating, offering convenient services like free pickup and delivery. Many reviews highlight the shop's excellent communication, with staff keeping customers informed throughout the repair process. They are noted for their quick responses, especially when assessing damage through photos. Customers appreciate the family-oriented atmosphere and the way the team treats them as valued individuals rather than just clients. Even in challenging situations, like insurance delays, the team at Southwest Autobody goes above and beyond to ensure repairs are completed efficiently and to a high standard. Their commitment to quality and customer satisfaction has earned them high recommendations, making them a trusted choice for auto repair in the Austin area.
Amazing service. Great company to service your luxury car.
February 2024
Incredible service! They made my car look great after I crashed it and thought I’d have to total it! Super impressive, easy to work with, kind and accommodating!! Such a blessing. Highly recommend
December 2023
Called them to have my car looked at after a crash. They said they can take a look at pictures and tell me if I can drive it back since I was visiting family in Austin for Christmas. They saw the pictures and told me their opinion. I appreciate their timely response and how accommodating they were with my request.
