TCM Werkshop is a family-owned and operated Mercedes service and repair shop, now also working on 2006 and later BMWs. The experienced crew possesses decades of expertise, with deep specialization in German cars and Mercedes exclusively. They are known for being amazing, friendly, communicative, and thorough. The service advisors schedule appointments and provide detailed estimates, while the mechanics are insightful, taking time to walk customers through any questions. The shop provides exceptional, professional, and seamless service from the initial call to pickup. They are willing to work on classic models and handle complex jobs, including difficult diagnoses and repairs that other shops may miss. They perform thorough inspections, identifying existing issues and recommending preventative maintenance to help keep vehicles on the road for the long term. The crew is also patient in handling detailed processes like third-party warranty claims, providing regular text updates. The operation is top-notch, with a very well-equipped and clean shop staffed by professionally trained mechanics. Customers highlight the team's knowledge, communication, honesty, and attention to detail. While their labor rates reflect their high expertise, their prices are generally considered fair and reasonable for the quality received. The business is highly recommended by passionate customers who appreciate their talent and dedication.
No one loves the expense and inconvenience of car trouble. But from the initial call to pickup, Tony and Nate’s expertise, professionalism and exceptional service make the process seamless and painless. Top-notch people and operation, with fair prices. Highly recommend.
October 2023
After having my ‘87 560 SL at another shop in town for almost 6 weeks of a diagnosis attempt, the experienced crew at TCM was able to quickly diagnose and repair I notoriously difficult car within a week. I will forever be a vocal advocate and passionate customer due to their knowledge, communication and honesty.
July 2023
I had new glow plugs installed, while I waited on my Mercedes Sprinter, Winnebago View. It’s been 5 months and had absolutely no issues. Very well equipped clean shop and professionally trained mechanics, would highly recommend
