The UPS Store
Shipping CentersHours:
1000 East 41st Street Ste 250, Austin TX 78751 Hours
About The UPS Store
The UPS Store is known for its friendly and helpful staff, with Jessica standing out as a highly appreciated employee. Customers consistently praise her for being upbeat, personable, and going above and beyond to assist with mailing and packing needs. She provides professional, patient, and supportive service, making every visit a pleasant experience. Many customers have been returning for over a year, often dropping off packages multiple times a week, and look forward to their interactions with Jessica and the team. The staff’s dedication and work ethic help create a positive environment, and their attention to detail, such as giving feedback on packing and correcting errors, is highly valued. Overall, the store is recognized for its excellent service, professionalism, and the welcoming attitude of its employees, especially Jessica, who has helped improve customers’ experiences consistently. This reputation for great service makes The UPS Store a reliable choice for mailing and shipping needs.
Most Recent Reviews
August 2026
I’ve been coming here for a year now and Jessica has always been kind, friendly and helpful not just to me but every single person she encounters. Amazing customer service!!!
August 2026
I showed up right at closing time with a massive box to return. They had already locked up for the night. Jessica unlocked the door with a smile and said “I’ll take it from here.”
August 2026
Dizzy, Jessica, and Patrick are the best! Such refreshingly happy energy in the office. They were so knowledgeable and quick while helping me set up a mailbox!
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