The UPS Store
Shipping CentersHours:
1000 E 41st St Ste 250, Austin TX 78751 Hours
About The UPS Store
The UPS Store is known for its friendly and helpful staff, with Jessica standing out as a highly appreciated employee. Customers consistently praise her for being upbeat, personable, and going above and beyond to assist with mailing and packing needs. She provides professional, patient, and supportive service, making every visit a pleasant experience. Many customers have been returning for over a year, often dropping off packages multiple times a week, and look forward to their interactions with Jessica and the team. The staff’s dedication and work ethic help create a positive environment, and their attention to detail, such as giving feedback on packing and correcting errors, is highly valued. Overall, the store is recognized for its excellent service, professionalism, and the welcoming attitude of its employees, especially Jessica, who has helped improve customers’ experiences consistently. This reputation for great service makes The UPS Store a reliable choice for mailing and shipping needs.
Most Recent Reviews
June 2026
Jessica, the store manager, helped my husband and I to mail a musical instrument to Carson City. She was friendly and efficient and gave us feedback on the packing job we'd done. I'll definitely return to this store for other mailing jobs.
June 2026
I visited UPS and was pleasantly surprised by the wonderful service I received from an employee named Jessica. She completely turned my day around! Employees like Jessica truly transform the reputation of an establishment—she is a woman full of peace and attentiveness. May God continue to bless you all! 🥰🙌
June 2026
They are always friendly and helpful. Jessica in particular is great. I’ve shipped here many times and will continue to.
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