Urban Outfitters in Austin, TX, offers a wide selection of women’s and men’s clothing, accessories, shoes, small space decor, and fun novelties. The store is large and easy to find, with a cool sign that attracts attention. Customers appreciate the helpful and friendly staff, especially those who go out of their way to assist, such as helping find the perfect outfit or locating rare vinyl records in the sale area. The store is clean, well-organized, and features well-designed displays. Visitors can join UO Rewards for points and perks to use in-store. However, some customers have noticed that the stock is not as well-stocked as other locations, and there have been concerns about the quality of some products, with reports of loose strings, broken zippers, and thinner materials. The store used to offer high-quality, reasonably priced items with great clearance deals, but some feel the quality has declined. Additionally, there are concerns about certain staff members' behavior, specifically regarding the way some employees monitor customers based on race.
Fantastic and my heart voubles with thier unique styles and in selection process. Don't miss itt.
July 2025
Decided to check out the store when I saw a top I liked on the mannequin, however on close inspection it had looked already faded! Besides that nothing really caught my fancy!
September 2024
Everyone here was so nice and helpful! Kobie went completely out of her way to help me find the perfect outfit for a last minute situation. Top notch customer service! Thank you!
