United States Postal Service

USPS, Post Offices
Hours: The United States Postal Service (USPS) is the only organization in the country that regularly delivers to every residential and business address. USPS is committed to providing secure, reliable, and affordable delivery of mail and packages to more than 157 million addresses in the United States, its territories, and its military bases worldwide. Processing and delivering 47 percent of the world's mail, USPS manages over 30,000 retail locations and constantly innovates to make customer experiences better. Customers have had smooth, fast, prompt, friendly, and knowledgeable experiences at this USPS location. The employees are described as caring, going the extra mile to help, and being lenient with last-minute arrivals. One customer had a positive experience when they accidentally swapped shipping labels and the kind gentleman at the post office opened the door after closing hours to return the packages and let the customer fix the error. Another customer praised the excellent service they received when they had a package delivered to an old address, as the staff communicated well and made the package available for pickup the next day. Overall, this USPS location provides an invaluable service and has been praised for its great customer service and commitment to meeting the needs of its community.

1. Austin, Texas