United States Postal Service
USPS,
Post OfficesHours:
6104 Old Fredericksburg Rd, Austin TX 78749 Hours
About United States Postal Service
The United States Postal Service (USPS) is the only organization in the country to regularly deliver to every residential and business address. This local Post Office provides secure, reliable, and affordable delivery. Reviews highlight that it is a functioning post office, though some note that prepaid packages cannot be dropped in a locked drop box, requiring a wait in line. Many customers report outstanding experiences and excellent customer service. Staff members are frequently described as extremely attentive, patient, kind, friendly, helpful, and efficient. They provide clear and helpful explanations and show professionalism and empathy. In specific instances, staff went above and beyond, acting in a timely and proactive manner to locate misplaced mail and coordinate its pickup, making a potentially stressful situation smooth and reassuring. These experiences demonstrate the invaluable role USPS plays in the community.
Most Recent Reviews
August 2025
Jessica was amazing . She told me information that my landlord refused to tell me and was told I had to get a PO box when really I didn't. She went out of her way to help me and explain everything to me and get me a regular mailbox 📫 📫!! Thank you!!
August 2025
Had good customer service the couple of times I've been here
July 2025
It’s a functioning post office, but you can’t drop off prepaid label packages in the drop box here because it’s locked, so get ready to wait in line. I don’t normally leave bad reviews, but this is the first post office I’ve been to with this policy.
More Comments(186)
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