Verizon
Verizon,
Mobile Phone Accessories,
Cell Phone StoresHours:
166 Hargraves Dr Ste E500, Austin TX 78737 Hours
About Verizon
Verizon provides reliable and efficient service at its locations. Customers often experience short wait times, with many being in and out within minutes. Staff members are described as knowledgeable, professional, courteous, and patient, consistently helping customers with their needs and answering all questions. Several reviews highlight the staff's ability to resolve complex issues, such as device activation problems or iPhone-related concerns, with dedication and persistence. The employees are also praised for their honesty, not pressuring customers to buy unnecessary services or upgrades, and for their ability to make the process smooth and simple. Whether adding a new line or upgrading to a new iPhone, customers appreciate the helpful and attentive service that makes their experience pleasant. Overall, Verizon staff are seen as competent and caring professionals who go the extra mile to ensure customer satisfaction, making each visit productive and positive.
Most Recent Reviews
December 2025
Russell at The Belterra location was so nice and quick with the set up with my new phone. Highly recommend!
November 2025
New Russell cell phone does an amazing amount of things beyond being used for a conversation.
September 2025
Wait time was less than 5 min. Tech was knowledgeable and courteous. We were in and out quickly, having taken care of all our needs..
More Comments(44)
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