Mobile Phone Accessories in Austin, TX

30 locations found near Austin
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“I shattered the back glass circle covering the zoom lens on my IPhone 12 Pro Max camera...and I feared the worst!! But owner Eric verified over the phone that he did have the proper replacement piece there on hand for my specific make and model, and I kid you not, he was able to remove the broken glass and get the new piece on IN LESS THAN HALF AN HOUR! ...AND FOR ONLY $40 !! He really saved me!! I was worried I wouldn't be able to use my zoom to capture concert vids at ACL this weekend!! YOU SAVED ME IN A PINCH, ERIC! I will definitely call you first for any future cellphone screen or glass repair needs...!! :))”

4.8 Superb104 Reviews

“I just had my OnePlus 7T repaired at this shop and I have to say it was a wonderful experience. My port wasn't recognizing the charging wire, and the battery was completely dead but giving me only the battery error with "x" screen intermittently.I came in at just before 1pm and he was able to get my phone repaired same day. He even had it charged to 100% because I had fallen asleep. Great repair, looked over everything to make sure it was functional, and definitely purchased a new block plus cord too.I would highly recommend this shop and will be returning if I ever need anything repaired.”

4.7 Superb69 Reviews

“They were friendly and informative over the phone so it made my decision easy to have them repair my broken iPhone screen. Competitive pricing and lower than other places I called. The gentleman that fixed my screen was kind, efficient, and finished in 20 minutes.”

4.8 Superb39 Reviews

“I took in my cracked phone and was nicely greeted. Upon examination, the gentleman told me he could fix my screen in about 20 minutes. I gave him my phone and he did indeed have it fully fixed with a new screen protector in about 20 minutes. Loved the efficiency and politeness I received. Would recommend this store.”

4.7 Superb36 Reviews

“Santos and Michael are the best! I appreciate the kindness they carry while being extremely informing! Would highly recommend working with them. I will absolutely be back for all my electronic needs!”

4.4 Superb86 Reviews

“I normally find buying a new phone and porting everything over very stressful. And having my broken phone glitching out like it's haunted made the whole process about 1000x more difficult and lengthy. Nate K at this store was amazing through the process. Patient, friendly, and he was managing multiple issues at once, which I found impressive. I felt well-taken care of and Nate had great suggestions for me.Jay was the one to set me up on my first day in (I came in to replace my broken phone but the model I wanted wasn't in so they had to order it. We ordered it at 6 PM on a Tuesday and it arrived to the store by 12 PM that Thursday). He was also very friendly and helped me through the process of getting started on buying a new phone and walked me through the process of my plan change.Neither man made me feel like he was trying to upsell me or left me any kind of negative feeling whatsoever. They were both very easy to work with and I could tell they were good folks and experienced at what they did. For all my Verizon needs, this will be the store I visit :) Thanks gentlemen!”

4.5 Superb51 Reviews

“Jarell was amazing. We had a few personal challenges replacing my senior Dad’s phone and he calmly guided us through the process. He was pleasant, funny and quick, going above and beyond in several ways to improve Dad’s quality of life.”

4.6 Superb28 Reviews

“Had a super experience with Akhil at Barton Creek Zagg kiosk today. He replaced my screen protector under my warranty. He was very courteous and professional. Will definitely go there again for sure as needed. Highly recommend.”

4.3 Superb87 Reviews

“Excellent attention and service, the manager solves everything for you and more, the store is well stocked and the most important thing is the human resources it has. Recommended 100%”

4.5 Superb31 Reviews

“They were great! Even had my phone ready for pick up a couple of hours prior to the time quoted when I dropped it off. The price was very reasonable and the staff were friendly. I will use them again if I have repair needs in the future.”

4.2 Good176 Reviews

“Sam was very helpful. After calling att so many times and visiting other att locations without solving my problem, Sam took the time and had the knowledge to help me.”

4.2 Good173 Reviews

“Tasha is an excellent employee, super helpful and very kind and friendly!! She absolutely hooked it up and was very knowledgeable about AT&T and ALL they have to offer! She deserves a bonus AND a raise! slay queen ⭐️ ⭐️⭐️⭐️⭐️”

4.2 Good105 Reviews

“These reviews do not lie. Cassandra was extremely helpful with my purchase today and made the transaction so smooth and easy. Thank you for making it a great experience!”

4.3 Superb45 Reviews

“I purchased an iPhone today with the assistance of Raul. I was fortunate that there were no other customers at 11:00 AM. I was transferring my service from another carrier. Raul explained my phone options. Explained steps as he went through the process. I felt I received excellent customer service and would recommend this AT&T location.”

4.3 Superb43 Reviews

“The manager on duty (Christine?) promptly welcomed me, ascertained what my phone purchase needs were, and guided me through the process. She was efficient, warm, extremely knowledgeable about AT&T products and processes, and professional.”

4.3 Superb40 Reviews

“Manny at Southpark Meadows AT&T was very knowledgeable and helped me in a short amount of time! He’s helped me before about a year or so ago and he knows his stuff very well so thanks Manny!!!! Two thumbs up!!”

4.2 Good70 Reviews

“My boyfriend needed a new phone so we stopped by! Brayan was so professional and easy going. We are really happy he helped us out. Thank you for letting us know about the promotions and making our experience quick and efficient. He loves his new Galaxy S24! ?”

4.3 Superb37 Reviews

“My family in process of bereavement...lots of stress...the agent helping us now is extremely calm and collected and extremely knowledgeable of all services and items in the store. I am so impressed that I am taking a few minutes to write this while she enrolls me in a special program to save some money. She is awesome!!! Her name is Angelica. Cricket should really value this employee.”

4.6 Superb14 Reviews

“Sam and Angie were a outstanding customer service reps. I came right before closing just to get my Sim card out they took the time to knock out my activation with no issues. Thanks yall.”

4.3 Superb32 Reviews

“This location HANDS DOWN best Customer Service by far in Austin, Texas! Whomever the District Manager is this location should be an example to all of your other store locations for going above and beyond with their Customer Service. From the moment you enter to the time you leave very pleasant, professional, and polite. This is not the closest location for me but I will take the time to travel to be treated as a human and customer. The manager Cornelius a hidden jewel and obvious a joy to and an example of the staff that works slong side of him! Daniela exceptional customer service! She went above and beyond to assist me as well as others during my time in this store. Both took the time to assist with my frustration turning it around into a relief and gaining a sale. I felt valued as a customer and not just another dollar to gain.Again, several stores in the Austin area could benefit and learn A LOT from this location. Starting with the way you should treat every customer. This store is a shining example of what should represent a company. Each employee should be recognized and truly VALUED as a representative of Cricket. They are an ASSET to Cricket which they should never lose! Thank you again Daniela and Cornelius for your exceptional service! You made my experience less stressful and painless! ?”

4.3 Superb31 Reviews

“This amazing sales rep Cassandra sure dose know what she is doing is explains all promotions and helps everyone save $30 she multi tasks with her being the only one is store. Cricket is very lucky to have her.”

4.5 Superb14 Reviews

“Skyler is so customer friendly, supportive & helpful. My niece & I came in, she has her Dad on her account. He had phone issues & Skylar was able to assist my niece & her dad, my brother. And get his phone working. My niece has had Cricket wireless for years & said Skylar and the rest of the employees are always helpful, kind & friendly. We appreciate Skyler's kindness & help. Thank you, Rose R.”

4.6 Superb11 Reviews

“Best and easiest experience I’ve EVER had. In Texas, New York, and North Carolina. Go on a weekday! Process was a breeze, no wait, and Chris was the most knowledgeable & informative employee I’ve ever dealt with—honestly. I’ve never really trusted the mall Verizon’s, but now I’ll never go back to a different one. Best in Austin!”

4.1 Good84 Reviews

“It's a new storefront and is rather large on the inside and kind of hidden in the corner of the Fiesta plaza. Clean, comfortable with chairs and benches to sit while you wait. The best part is there isn't much of a wait as they are so new. I came in to set up my nephew and niece's first cell phones and we were immediately taken care of with great service by Marisol and Ed. Ed is the manager and really knows what he is talking about, and was able to recommend the perfect speaker for me based on my needs and budget. I'd give this place 10/10 stars!”

5 Superb6 Reviews

“Amazing store and amazing customer service. Every time. Today when I came by I worked with Merci, who couldn't have been more awesome - so knowledgable, friendly, understanding and helpful.”

4.2 Good32 Reviews

“I came into the store at 11. Was greeted with, "hola", I returned, hello. Long story short. She is Venezuelan, here 5 months. My broken Spanish and her broken English made for a perfect transaction. Laughter and patients were great. In and out timely with random spanglish. Being open to new interactions is so fun. New friend”

4.2 Good31 Reviews

“Had a great experience, especially since I never go inside the store. Had so many speakers , cases, and screen protector. Definitely will come back just for chargers , way cheaper than Apple and Walmart.”

4.1 Good47 Reviews

“Leo was so helpful, kind and professional he was the only one in store he was so fast and great on resolving our services. Absolutely Great Customer service First time being part of the Cricket Team and I’m loving it so far, Thanks to Leo he helped me through the process of getting my iPhone 14 plus ?”

4.2 Good21 Reviews

“I normally don't give reviews be it good or bad service, however I was in such a bind and had such good service I feel the need to.The night before last I went to boost Mobile on airport drive and I barely got in under the wire before closing. I had an upgrade and a double swap with with my phones at closing. It's kind of equivalent to walking in 20 minutes before closing in a restaurant with an eight top.Andrea was working and honestly she helped me out so much I tried to scoop her to come be our cashier at Volvo. Great customer service. Andrea was knowledgeable and efficient.I haven't always had the best experience at this particular store, however, his made up for it all.If you keep hiring and retaining employees such as Andrea, it'll definitely be a game changer in what separates boost Mobile from the other prepaid cell companies.Thanks”

4.1 Good33 Reviews

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